Effective September 22, 2026

Our Mission

At The Mountain Top Lodge, we are committed to protecting your privacy and safeguarding your personally identifiable information. Your trust is important to us, and we take the responsibility of protecting your personal data very seriously.

Information We Collect

Our primary purpose in collecting your personal information is to provide you with a seamless experience when making reservations and communicating with The Mountain Top Lodge. We collect only the information necessary to fulfill this goal, including your name, contact details (such as email address and mobile phone number), and payment information. Personally identifiable information is collected when you make a reservation, submit a form on our website, or opt in to receive communications from us.

We use data collection tools such as "cookies" on certain pages of our website to measure the effectiveness and security of our services. Cookies are small files placed on your device that help us enhance your experience. You are free to decline cookies if your browser allows, but doing so may limit some features of the site.

How We Use Your Information

We use your personal information to process reservations, respond to your inquiries, provide guest services, and improve our services. We will only send marketing communications, by email or text message, if you have opted in to receive them. You can opt out at any time.

How We Share Your Information

The Mountain Top Lodge does not sell or rent your personal information to any third party. We share information only with trusted service providers who help us operate our business, such as payment processors, booking platforms, and messaging providers. These providers are obligated to protect your information and may use it only to perform services for us. We may also disclose information when required by law.

Text Messaging (SMS)

When you opt in to receive text messages from The Mountain Top Lodge, we collect your mobile phone number and a record of your consent. We use this information only to send the messages you requested, such as lodge updates, seasonal packages, and offers.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. This excludes service providers that help us deliver messages, such as our messaging platform and wireless carriers.

Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, or reply HELP for assistance. For full details, see our Terms of Service.

Use of Guest Photos

We occasionally take photographs or videos of guests enjoying The Mountain Top Lodge for use in marketing materials, including our website, social media, and promotional content. If you prefer not to have your image used, please let us know during your stay, and we will be happy to accommodate your request.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. When your data is no longer needed, we securely delete or anonymize it.

Your Rights Regarding Your Data

You have the right to access, correct, or request deletion of your personal information at any time. To exercise these rights, please contact us at info@themountaintoplodge.com, and we will respond within a reasonable timeframe.

Security

We take the security of your personal information seriously and use reasonable safeguards, both online and offline, to protect it. Our website uses Secure Sockets Layer (SSL) encryption to protect your personal and payment information during transmission.

Children's Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently received such information, we will delete it.

Policy Modifications

The Mountain Top Lodge may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
The Mountain Top Lodge
447 Mountain Top Lodge Road, Dahlonega, GA 30533
info@themountaintoplodge.com · (706) 864-5257